The future of customer data

What is Zero-Party Data?

Zero-party data is information that customers intentionally and proactively share with your brand. Think preferences, needs, purchase intent, and personal context—shared directly through quizzes, surveys, and polls.

How Data Types Compare

Not all data is created equal. Understanding the differences helps you build a smarter data strategy.

First-Party Data

Relationship

Direct relationship with customer

Consent

Collected with consent

Accuracy

High

Sharing

Not shared

Examples
Purchase historyPhone numberLoyalty activityOn-site behavior

Second-Party Data

Relationship

Indirect via trusted partner

Consent

Collected with consent

Accuracy

Medium

Sharing

Shared with partners

Examples
Social media profilesWebsite activityProduct reviewsSurvey responses

Third-Party Data

Relationship

Indirect via external sources

Consent

Often unclear

Accuracy

Low

Sharing

Shared widely

Examples
Device graphsIncome estimatesAgeWebsites visited

Zero-Party Data

Relationship

Direct, proactive relationship

Consent

Voluntarily shared

Accuracy

High

Sharing

Not shared

Examples
Product preferencesLifestyle attributesPain pointsCommunication preferences

The Key Difference

Unlike other data types that are observed or inferred, zero-party data is explicitly shared by the customer. They're telling you exactly what they want—no guesswork, no privacy concerns, no compliance headaches.

Why Zero-Party Data Matters

As third-party cookies fade and privacy regulations tighten, zero-party data becomes your competitive advantage.

Enhanced Personalization

Turn preference data into personalized journeys across your site, email, and SMS campaigns.

Increased Trust & Transparency

Give customers control over what they share—build stronger, consent-based relationships.

Improved Compliance

Zero-party data makes GDPR, CPRA, and other privacy requirements easier to manage.

Higher Engagement & Conversion

More relevant experiences drive more revenue. Personalized content converts better.

Reduced Reliance on Third-Party Cookies

Third-party data is fading fast. Zero-party data is your future-proof, owned solution.

How TapLoop Collects Zero-Party Data

TapLoop makes collecting zero-party data effortless with one-click email polls.

1

Ask a Question

Create a simple poll asking about preferences, interests, or needs.

2

Embed in Email

Copy the HTML into your email. Subscribers click once to respond.

3

Build Profiles

Responses automatically tag contacts and build rich preference profiles.

The result?

You get 15-42% response rates (vs 2-5% for survey links) because there's no form to fill out—just a single click. Over time, you build a rich profile of each subscriber's preferences, pain points, and interests.

Start Collecting Zero-Party Data Today

Stop guessing what your customers want. Let them tell you directly with TapLoop polls.